"CHRISTUS Health began working with Ashley Hollweg more than two years ago when our strategic planning process identified our need to focus on the leadership talent. With the challenges facing health care generally, and our system in particular, it was clear that we needed to better understand our current talent base, as well as to refine our recruitment and talent development processes to ensure that we have the right talent moving forward.
Ashley and her team worked with us to develop a comprehensive plan to assess our talent and develop a plan for the future – a plan that was personalized to our strategy and needs. The scale of their work for us was quite large, including individualized assessments of candidates for key leadership roles, to assessments for all 200 of our existing leaders, to analysis by region and business unit. Then, moving beyond the picture we got on our current talent, they went on to use the information to analyze trends, identify strategic talent “gaps” and develop a profile for the type of talent we will need to recruit going forward. Finally, we began to use the information as part of our succession planning process to map out specific development and growth plans for high potential leaders in our organization.
Often, talent management and leadership development are done as after-thoughts or in a reactive way. But now we have a specific strategy related to talent and I believe we are ensuring that we have the right leaders in place for ongoing success. The wealth of information and understanding we have of our leaders will now enable us to expand our talent management to focus on key areas of expertise, design learning around specific needs for particular job families or business units, and update our performance review process to build on key traits identified for success.
I can truly say that, thanks to this excellent work and partnership with Ashley, I have renewed confidence that we will have the high-performing leaders needed to take us to the future."Earnie W. Sadau, President and CEO of Christus Health